Web and mobile agent chat
Talk to ATLAS or any specialist in plain words.
Updated
ATLASWhat Web and mobile agent chat is.
Chat with ATLAS or any specialist on web or mobile, watch work stream in, and search past conversations.
- Chat on the web or in the mobile app.
- Watch the work stream in as it happens.
- Search past conversations.
- Get notified when a reply is ready.
Step by step.
Steps marked Rolling out are not available for every account yet.
- Step 1
Chat on the web or in the mobile app.
- Step 2
Watch the work stream in as it happens.
- Step 3
Search past conversations.
- Step 4
Get notified when a reply is ready.
What it works with.
Runs inside your Axiom Helm workspace. No outside account is needed.
Who does the work.
Actions that need your approval wait for you, whichever agent prepares them.
- ATLASPlans the request, routes it to the right specialist and holds anything that needs your approval.
Web and mobile agent chat questions
Questions & answers
What to know about Axiom Helm.
Talk to ATLAS or any specialist in plain words. Chat on the web or in the mobile app. Watch the work stream in as it happens. Search past conversations. Get notified when a reply is ready.
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Keep the conversation connected to the next step.
When you are away from the desk, text ATLAS or use voice conversations without changing who can approve an action.
Review proactive ATLAS updates when you want to understand what brings work back to your attention.